The Daytime Porter and Cleaning Staff Rep. is the point of contact and representative for UNISON members in the Estates and Facilities daytime Portering and Cleaning team. Reps play an important role in the union. They are the first ‘port of call’ if a member has any kind of difficulty or concern in their workplace. They liaise between members and the branch to ensure that members’ views are heard. They also communicate information about the union policies and and events to members in their workplaces.